Returns & Exchanges
At Spikefitness, we want you to be fully satisfied with your gear; if your equipment doesn't meet your performance standards, you can return it within 30 days of purchase. All returned items must be in their original packaging and unused condition to qualify for a full refund or exchange.
Initiate Your Request
Log into your Spikefitness account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Package Your Gear
Securely pack the unused fitness equipment in its original box, ensuring all manuals, tags, and accessories are included to avoid restocking fees.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our warehouse team inspects your return for quality assurance, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing